Online Help Center

Step-by-step guidance for every feature in AIVideoLink.

This help page follows your selected WebGUI language: English, 中文, Bahasa Malaysia, or Bahasa Indonesia.

WebGUI Language and Localization

Switch the interface language anytime; UI text and Online Help update to English, Chinese, Bahasa Malaysia, or Bahasa Indonesia.

Use the language selector in the top navigation bar. Your selected language is saved and applied across pages.

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Project Creation

Create videos from an empty file, an idea/script, a music workflow (SyncPulse), or a PPT upload.

From Dashboard, choose Empty File, Idea to Video, SyncPulse (Music Video), or PPT to Video.

Open Dashboard

Dashboard and Render Queue

View all projects, duplicate/delete projects, and monitor or cancel queued render jobs.

Use project cards for project actions and the queue panel to track status and position.

Open Dashboard

Scene Editor

Add, update, reorder, merge, and delete scenes; control duration, script, and scene settings.

Open a project from Dashboard, then manage scenes in Editor.

Open Dashboard

Media Search and Upload

Search stock providers and upload your own images, videos, and audio assets.

Use media search, upload controls, and personal library lists in Editor.

Open Dashboard

Script and Idea Assistant

Generate scripts from ideas, split script text into scenes, and regenerate scene text when refining content.

Start from Idea to Video on Dashboard or use generation actions in Editor.

Open Dashboard

Voice Selection and Audio Preview

Select TTS language/voice, preview voices, clone supported voices, and control narration behavior.

Use voice selectors and preview controls in Editor before rendering.

Open Dashboard

Background Music and Scene Sound Effects

Add music tracks, tune volume, and assign scene sound effects with timing controls.

Configure project audio settings, then adjust per-scene music and scene sound effects fields.

Open Dashboard

Subtitles and Translation

Edit subtitle timing/text, choose subtitle style, and generate multi-language video variants.

Use Subtitle Editor and Subtitle Languages in project settings before rendering.

Open Dashboard

Avatar and Character Controls

Enable avatars, adjust size and position, assign avatars in bulk, and control per-scene behavior.

Open avatar controls in Editor and use drag handles for visual placement.

Open Dashboard

Watermark, Header, and Footer Overlays

Configure watermark text/style/density and advanced top/bottom overlay banners per project.

Open project settings in Editor; use advanced overlay JSON only when needed.

Open Dashboard

Interactivity Studio and Analytics

Build buttons, forms, and quiz overlays; configure actions/branching and review analytics.

Open Interactivity Studio from a project, then publish and review interaction analytics.

Open Dashboard

Render and Job Controls

Start rendering, monitor progress, cancel previous jobs, and retry safely when limits apply.

Use Render in Editor; if blocked, use check-limit and cancel-and-render flows.

Open Dashboard

Sharing and Player Preview

Enable share links, preview player output, and provide subtitle tracks by selected language.

Use sharing controls in Editor and test with Player Preview before distribution.

Open Dashboard

Project Versions and Restore

Create named snapshots, restore previous versions, and remove obsolete history items.

Use version controls in Editor before major edits and experiments.

Open Dashboard

Account and Security

Manage profile, password, login methods, confirmation email, and password reset flow.

Open Profile for account updates and use authentication pages for recovery.

Open Profile

Support Tickets and Admin Support

Submit tickets, reply with attachments, track history, and manage admin support workflows.

Users use Contact/My Tickets; admins use Admin Support queue and status actions.

Contact Support

System Settings (Admin)

Configure platform-level options (providers, limits, feature flags, cache behavior).

Admins open Settings to update key-value settings and clear cache when needed.

Admin only

Need more help?

If your issue is not covered here, create a support ticket and include project name, job ID, and screenshots.

Create Support Ticket